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Channel: Dealing with Difficult People Archives - PON - Program on Negotiation at Harvard Law School
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Negotiation Tips: Listening Skills for Dealing with Difficult People

We love giving out negotiation tips. A negotiation daily reader once asked us, “All the negotiation advice I read says that I should listen and ask questions in negotiations. That makes sense, and I...

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When Dealing with Difficult People, Try a Complementary Approach

To hear President Donald Trump tell it, the United States under President Barack Obama had bungled one negotiation after another on the global stage due to an inability to stand firm and take tough...

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Negotiating with the Enemy

Should negotiating with the enemy always be off the table? The 2014 Bergdahl exchange offers insights for negotiators who are deciding whether to do business with a known enemy. On May 31, 2014 the...

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